Introduction

We, at Synapse Services, believe that Human resource is an organization’s biggest asset and Organizational Behavior is the key to any organization’s success.

We understand that each individual, although different from every other, has a common goal __ to succeed in whatever they do.

We believe that it is our common cause to facilitate the drive for desired organizational behavior and to provide each individual with the knowledge, skills and attitude that will help them achieve their individual as well as organizational goals. The key is to have the organizational and individual goals in sync and to be able to link the desired outcomes.

Our passion is to facilitate organizations & individuals that form them, to believe in themselves and to work together to win together. This is the reason why we do what we do.

The services that we offer have helped instill desired Organizational Behavior while creating better team work, leadership skills, enhanced performance and conducting daily routines in a more organized manner. We also work with organizations to recruit the right resources and to develop their skillsets for accelerating change through trainings and consulting services.

We help improve Customer Experience, driving Customer Loyalty and retention, Revenue Enhancement, reduced churn and increased employee satisfaction. These programs are tweaked for enhancing internal customer experience and hence improving the work atmospheres and of course increasing outputs, with added employee retention.

All our programs are customized to clients’ needs for which thorough needs assessment is conducted as part of the overall package offered thus guaranteeing relevance and the desired results.

Thorough Needs assessment exercise is our forte, to be able to deliver the required impact and the return on investment to our clients. Whether we are facilitating recruitment, providing consulting services or conducting training interventions, we make it a point to understand client needs completely to be able to deliver what is expected and more.

Through a host of recruitment, consulting and interventional training services, we deliver customized solutions that are tailored to the specific needs of the organization.

Our consulting services cover the areas of customer experience, transformation & change management while the training interventions offer a host of services across the domains of Customer Experience Management and Organizational Behavior.

Thorough Needs assessment exercise is our forte, to be able to deliver the required impact and the return on investment to our clients. Whether we are facilitating recruitment, providing consulting services or conducting training interventions, we make it a point to understand client needs completely to be able to deliver what is expected and more.